Privacy Policy

1. Information we collect

When you send an enquiry or domain offer, we collect the information you provide, such as your name, email address, domain of interest, offer amount, and any optional phone number or message. We also keep correspondence and enquiry-management records.

Our forms can record information entered into incomplete or unsuccessful enquiries, including fields you have filled in, missing-field indicators, and the time of an attempt. This can happen before a successful submission, including when a form is abandoned. These records help us investigate submission problems and review potential enquiries. Please do not enter passwords, payment-card details, or sensitive personal information into enquiry fields.

Website activity records may include visited pages, referrers, campaign information, button clicks, form-attempt signals, timestamps, session duration, scrolling, and loading or interaction errors. Technical information may include IP address, approximate location inferred from network information, browser, operating system, device type, screen size, language, timezone, and connection characteristics.

2. How we use information

• Respond to enquiries, discuss offers, and support domain acquisition and brokerage.
• Manage enquiries, correspondence, and follow-up within our private administration tools.
• Investigate incomplete forms, failed submissions, and email-delivery problems.
• Understand website usage and improve navigation, accessibility, content, and performance.
• Protect the website against abuse and maintain security and operational records.

Where applicable law requires a lawful basis, the relevant basis depends on the activity: steps requested before entering a transaction, our legitimate interests in operating and securing the service, legal obligations, or consent where required. A privacy notice does not itself constitute consent to optional tracking.

3. Analytics, cookies, and browser storage

The website uses first-party visitor and session identifiers and browser storage to associate visits, attribution, and interactions. Local storage can persist between visits until cleared; session storage normally lasts for the browser-tab session. Administrative sign-in uses a session cookie.

Site pages may also load Google Tag Manager and analytics or experience-measurement services such as Google Analytics and Microsoft Clarity, depending on the deployed configuration. These services may process device, usage, and interaction information and use their own cookies or identifiers. Their handling of information is described in Google’s privacy policy and Microsoft’s privacy statement.

You can clear or restrict cookies and website storage using your browser settings and use available browser tracking controls. Clearing storage can reset visitor identifiers and preferences. Browser restrictions may affect some functions and do not remove information already held in our records.

4. Sharing and service providers

Information may be accessible to authorized people handling enquiries and to providers supporting hosting, security, email delivery, and analytics. When needed for a requested acquisition, relevant details may be shared with transaction participants or transfer and escrow providers. Information may also be disclosed where required by law or to protect legal rights and prevent abuse.

Service providers and transaction participants may operate in other countries. Applicable protections and transfer requirements depend on the service and the law that applies to the information.

5. Retention and security

Retention depends on the purpose of each record, whether an enquiry or transaction is active, follow-up needs, security investigations, and applicable legal or dispute-related requirements. There is no single retention period for every record. Contact us to ask about a particular enquiry or request deletion; records subject to an applicable retention obligation may need to be retained.

The website uses access-controlled administration, protected sessions, and other technical safeguards. Access is limited according to operational needs. No internet transmission or storage system can be guaranteed completely secure.

6. Your choices and privacy requests

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, object to certain processing, or withdraw consent where processing relies on consent. You may also have the right to complain to your local data-protection authority.

Use our contact page to make a privacy request. Include the email address used for the enquiry and enough context to locate the record. We may need to verify your identity before disclosing or changing personal information. Do not send identity documents unless specifically requested through an appropriate channel.

7. External websites and children

Links to social platforms, escrow services, or other websites lead to services with their own privacy practices. NameSpear’s domain brokerage service is intended for adults and business users, not children. If you believe a child has provided personal information, contact us so we can review it.